General Overview
By enrolling your child in our table tennis training programs, parents/guardians agree to follow all rules, schedules, and payment terms outlined below.
Payments & Bookings
- Fees: All term fees or package fees (e.g., 5,000 AED per term) must be paid in full prior to the first training session.
- Payment Methods: Payments are processed securely online via credit/debit card, or through authorized Buy Now Pay Later (BNPL) options like Tabby and Tamara.
Attendance & Missed Classes
- Strict Non-Refundable Policy: All fees paid are 100% non-refundable. No refunds, credits, or fee adjustments will be issued for voluntary cancellations, student illnesses, family vacations, or absences.
- Make-up Sessions: If a training session is cancelled by the academy or the head coach due to scheduling conflicts or school closures, a make-up session will be organized. No monetary refunds will be issued for cancelled sessions.
Code of Conduct
- Students must wear appropriate sportswear and non-marking indoor sports shoes during all training sessions on GEMS school premises.
- Parents and students are expected to respect the coaches, school property, and fellow players. The academy reserves the right to terminate enrollment without a refund if a student or parent exhibits disruptive behavior.
